Veletto Floor Lamp

Dimensions

Delivery and Returns

Orders are dispatched as soon as possible but if you require expedited delivery please contact us by phone on 01284763770

Orders take up to 5 working days to arrive and are sent either by Royal Mail recorded delivery or with a courier company.

Please note that orders to Jersey, the Channel Islands and Scottish Highlands & Islands may be subject to an additional charge and free shipping promotions may not apply to these areas.

We ensure that we wrap all items securely to minimise the possibility of breakages. Goods lost or damaged in transit are fully insured by our couriers. If you parcel hasn’t arrived within the specified time please contact us immediately on 01284763770 or info@janecappleman.co.uk

If for any reason we are unable to fulfil your order, or if your order cannot be met or delivered within the specified time, we will contact you to make alternative arrangements.

You have a right to return your order under the distance selling regulations for any item purchased on a fixed priced sale for a full refund within 28 days. However, you must take reasonable care of the item/s. You will be responsible for the shipping costs both to and from your address.

Sale items are returnable within 14 days after receipt in return for a credit note.

To cancel your order you must advise us by writing to info@janecappleman.co.uk– All parcels are sent back at your own risk. We advise using recorded delivery as the parcel is not our responsibility until we sign for it.

Please note: We only accept the return of items if sent back in original unused condition; we reserve the right to reject items that are returned in what we consider to be an unsaleable condition.

Please send returns to:

Jane Cappleman

71 Fornham Rd

Bury St Edmunds

Suffolk

IP32 6AW